Frequently Asked Questions
What makes Emmila's products different from other skincare and haircare brands?
At Emmila, everything is made by me, Emmila, with love and dedication. As a certified aromatherapist, I personally craft each product in small batches, ensuring every creation is infused with the best of nature and science. Using potent organic ingredients backed by cutting-edge research, I strive to deliver products that not only nourish and care for your skin and hair but also rival—and often surpass—the results of high-end synthetic brands.
How does Emmila ensure the quality and efficacy of its products?
I personally handcraft every product in small batches to maintain the highest level of quality and care. Each formulation is made with sustainably sourced ingredients and meticulously tested to ensure it provides you with a truly premium experience.
Are all Emmila products suitable for sensitive skin?
Yes. Every Emmila formula is crafted with gentle, non-irritating ingredients. We use no artificial fragrance, synthetic preservatives, or harsh surfactants. However, we recommend doing a patch test before using any new product — especially if you have known sensitivities.
What kind of essential oils do you use?
We use only chemotyped, therapeutic-grade essential oils sourced from certified organic farms and ensure every oil is carefully chosen for both safety and efficacy.
Are your facial oils non-comedogenic?
Yes. We carefully select oils with low comedogenic ratings like jojoba, squalane, maracuja, and rosehip. Each blend is balanced to absorb well without clogging pores.
Why should I switch to organic hair and skincare products?
Switching to organic products minimizes exposure to harmful chemicals, reducing the risk of skin irritation and other health issues. Organic products are often rich in vitamins, minerals, and antioxidants derived from natural sources, promoting healthier skin and hair.
What are the benefits of using essential oils in skincare and haircare?
Essential oils offer various therapeutic benefits, including anti-inflammatory, antibacterial, and antioxidant properties. They can help soothe the skin, promote healing, and improve overall skin and hair health.
How can I incorporate Emmila's products into my daily routine?
Each product comes with detailed usage instructions. Generally, my skincare products can be integrated into your morning and evening routines, while our haircare products can be used as needed based on your hair type and concerns.
How do I store your products to keep them fresh longer?
Store Emmila products in a cool, dry place away from sunlight. Water-based products are already preserved using natural systems and don’t require refrigeration.
Do you use emulsifiers or preservatives?
Yes, when needed — always from nature. For emulsifiers, we use plant-based systems derived from sugar, coconut, or olive oil. For preservation, we use Ecocert-approved systems like Geogard ECT to ensure safety without compromising purity.
What makes Emmila different from other “natural” brands?
Emmila is not mass-produced. Every product is handmade, in micro-batches, with a focus on therapeutic results — not just trend-driven ingredients. Our founder is a certified aromatherapist and organic formulator who understands both the science and soul of skincare.
Are Emmila's products pH balanced? Why is this important?
Yes, all our products are pH balanced. Maintaining the skin's natural pH is crucial for preserving its barrier function, preventing dryness, and reducing susceptibility to irritants and infections.
Are Emmila's products suitable for sensitive skin?
I formulate all my products with natural, organic ingredients, free from harsh chemicals, making them gentle and suitable for sensitive skin. However, I always recommend performing a patch test before full application to ensure they work perfectly for you.
Does Emmila offer consultations for personalized product recommendations?
I offer custom-made creations tailored specifically to your needs. To get started, simply share the details of what you're looking for. I’ll review your request and respond with a few questions to ensure I fully understand your requirements before beginning the creation process. This way, I can craft something truly unique and perfect for you!
Do your products expire?
Yes. Every Emmila product has a recommended shelf life, typically 6 to 12 months depending on the product. Use clean hands or tools and keep lids tightly closed to maintain freshness.
Are your products truly organic?
Yes. Emmila uses certified organic raw materials whenever possible. We don’t use the USDA Organic logo because we’re a small artisan lab, but our commitment to organic formulation is unwavering.
Can I use your serums under makeup?
Absolutely. Many of our customers love applying a few drops of our oils or serums like Vital C or HydraLock under makeup for a dewy, primed finish. Let it absorb fully before applying makeup.